Store Policy

Customer Care

At Pryorville Woodcraft, every item is thoughtfully handcrafted by our small family-run team. Because our pieces are made to order, processing time may vary depending on the project.

If you ever have questions or need help, please don’t hesitate to email us at chris@pryorvillewc.com.

Shipping & Returns

Shipping

Processing time varies based on the item and order volume. Most standard items ship within 3–7 business days.
Custom engraved orders may take longer—please email us if you have a specific timeline in mind.
All orders ship via USPS or UPS with tracking provided once your package is on the way.

Returns

We do not accept returns or exchanges.
If there’s an issue with your order or it arrives damaged, please reach out within 3 days of delivery at chris@pryorvillewc.com with a description and photo—we’ll do our best to make it right.

Privacy & Safety

Your trust means everything to us.

At Pryorville Woodcraft, we value your privacy and are committed to protecting your personal information. Any details you share with us—like your name, address, and email—are used only to process and ship your order, or to communicate with you about your purchase.

We will never sell or share your information with third parties. Our website is powered by Wix, which uses secure, encrypted technology to protect your data and ensure a safe shopping experience.

If you have any questions about your privacy or how your information is used, feel free to reach out to us at chris@pryorvillewc.com.